Human Services Administrator 2 (Bureau Chief of Foster Care and Title IV-E Regulatory Standards and Supports)

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About us

Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov.

Location Requirements

DCY’s core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY’s office space.

In this role, you will work at the intersection of policy, data, and human impact. Your work directly supports Ohio’s children, youth, and families across programs like maternal and infant wellness, early childhood development, early care and education, family stabilization, child welfare, foster care, kinship, adoption, and young adult supports.

What your days might look like

You’ll spend a significant amount of time developing strategies and shaping policies that must be both visionary and compliant with state and federal rules. Much of the job involves translating complex regulations into clear, actionable program direction.

• Policy work can be fast paced, especially when you’re preparing amendments, developing new rules, or monitoring legislative changes. You may regularly draft analyses, briefs, or recommendations for leadership.
• Data will be one of your most important tools. You’ll review evaluation findings, examine compliance indicators, and determine whether a policy or program is having its intended impact. When the data shows gaps or unintended consequences, you’ll work with teams to redesign or course correct.
• You may attend JCARR hearings or meetings with other state agencies, which means being comfortable representing the department in public settings.
• Collaboration is constant. On any given day, you could be partnering with fiscal, data, legal, training, IT systems, compliance, and federal counterparts. Managing competing priorities and communicating across disciplines is key.

What can be challenging

The work is often complex and sometimes ambiguous. Federal and state regulations shift, and you will need to interpret them quickly and accurately.

• You’ll be responsible for balancing big picture strategy with administrative details, such as budgets, spending plans, procurement processes, and agreement oversight.
• Because you supervise staff, you’ll also juggle coaching, workload balancing, performance management, and professional development—sometimes while navigating tight timelines.
• Stakeholder environments can be sensitive. Many policies affect children, families, and frontline partners, so discussions may involve strong perspectives or concerns.

What can be rewarding

Your work influences outcomes for some of Ohio’s most vulnerable children and families. Policies you shape can expand access to services, improve safety, and strengthen long term well being.

• You will see the direct impact of your decisions—often supported by clear data showing improvements in compliance, program quality, or outcomes.
• You’ll build strong relationships across the agency, with external partners, and with federal entities. Many employees find it energizing to work with experts who are passionate about child and family well being.
• As a leader, you’ll have the opportunity to mentor and develop staff, helping them grow their skills in policy development, analysis, and program operations.
• The role offers continuous learning—legislation, research, and best practices evolve frequently, meaning your work remains dynamic and intellectually engaging.

Preferred Qualifications

• Experience in policy or program development, including interpreting, drafting, or implementing laws, rules, or regulations (e.g., involvement in rulemaking, legislative monitoring, JCARR).
• Experience with project management, including planning, coordinating, executing, and tracking complex initiatives involving cross‑functional teams.
• Experience with budget or fiscal management, including creating or managing budgets, monitoring spending, and ensuring alignment with program objectives.

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions

You can check the status of your application online be signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to [email protected].

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

72 mos. exp. in researching, developing or implementing policies related to human services, social services, health services, public policy or comparable field; 24 mos. exp. in managing delivery of human services program in a governmental, community or private human support services agency; 24 mos. exp. in supervisory &/or managerial principles & techniques.
-Or completion of undergraduate core program in social or behavioral science; 48 mos. exp. in researching, developing or implementing policies related to human services, social services, health services, public policy or comparable field; 24 mos. exp. in managing delivery of human services program in a governmental, community or private human support services agency; 24 mos. exp. in supervisory &/or managerial principles & techniques.
-Or completion of graduate core program in social or behavioral science; 36 mos. exp. in researching, developing or implementing policies related to human services, social services, health services, public policy or comparable field; 24 mos. exp. in managing delivery of human services program in a governmental, community or private human support services agency; 24 mos. exp. in supervisory &/or managerial principles & techniques.
-Or 12 mos. exp. as Human Services Administrator 1, 69457.
-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Human Services

The Ohio Department of Children and Youth does not provide employment-based visa sponsorship.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.

Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6-month period. Applicant with a failing score in the same position may not re-take the same selection device for a 6-month period.

Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.